Returns Hub

Welcome to our Returns Hub!


If you need to return an item back to us or you wish to return your empties please follow the instructions in the sliders above.




Detailed information on how to pack your returns, what we accept and don't accept and what you need to do before you pack can be found here. Please ensure you read this before continuing.

All returns are free of charge to you the customer.












Please click below if you wish to start a return




book your return here

Product Stockists

  • Bear Hugs

    Whether you're looking to surprise a pal, cheer up someone special, send a whole lot of love, or sprinkle birthday joy, nothing says it better than a hug

    • Dooley Scrumptious Butter 60ml
    • Bath Melt 27g

    Bear Hugs Gifts 

  • Bare Alternative

    TheBare Alternative, a low-waste lifestyle and refill shop bringing affordable eco-friendly shopping to Sheffield.

    • Shampoo and Conditioner bars
    • Candles
    • Spa in a Jar
    • Bath Truffle sets

    Bare Alternative 

  • Annie Judes

    Annie Jude's isan independent gift shop showcasing beautiful homemade items and supporting small business talent from Sheffield and beyond.

    • Body Butters
    • Body Scrubs
    • Bath Salts
    • Spa in a Jar
    • Facial products
    • Lip Balms
    • Soap bars

    Annie Judes 

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